At The Grateful VA, I provide notary services — including Remote Online Notarizations (RON) and loan signings — with professionalism and in accordance with state laws.
Payment & Refunds
- For services performed through Notarize or BlueNotary, payment is required after the notarization is complete and before documents are delivered. Refunds, if any, are handled directly by those platforms according to their own policies.
- If you’re a client I bring to the platform and payment is made directly to me (via Stripe or Venmo), payment is due after your notarized documents have been delivered.
- Because notarization is a legal act and the service is fully completed once your documents are signed and delivered, no refunds will be issued after delivery.
Exceptions
Refunds may only be considered in the following situations:
- Duplicate or accidental payments
- A technical issue prevents the notarization and no alternative is possible
If you have any concerns before or after your appointment, please don’t hesitate to contact me. I’m committed to providing a smooth and professional experience.